When we have a negative customer experience, our first reaction is to take our complaint to social media. Not only do we want the brand to know that we are unhappy about our experience, we want our … Read More
Are you interested in how brands like The Weather Channel are using Facebook Live?
Are you curious to know what goes on behind the scenes of their broadcasts?
The Weather Channel has continued … Read More
This week Facebook dominated the headlines. From allowing brands to take in-app payments via Messenger to letting users "go-live" from their laptop, Facebook has kept us busy with new and exciting … Read More
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